Yes, we offer free shipping all over the world on any product you buy from us.
It depends on where you are. After your order is processed (which may take a couple of hours), it will take anywhere from 1-3 days, depending on where you live in the world. Delivery details will be provided in your confirmation email. If you have questions about your purchase and shipment, feel free to contact us at firstname.lastname@example.org or use our live chat.
For shipments in Norway, we use Posten/Bring as our main carrier. For international shipments we are proud to say we use DHL as our carrier.
Don't worry! We take care of all the fees and/or taxes related to your purchase with us (if there applies any). You only pay for the product. No hidden expenses!
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at email@example.com and we’ll take you through the process.
We're so sorry about that! Our products are shipped and handled with care, but accidents do happend, unfortuanely. Contact us at firstname.lastname@example.org or through the live chat and we will assist you.
The battery usually last about 1-2 years. It can easily be changed at any watch repair store near you
You can easily change your watch straps to fit your needs. Just pull the tab on each strap. No need for pins and other unneccessary accessories to change your straps!
All of our watches and products come with one year warranty from the date your product arrives. The hands, dial, and watch movement are the only components covered under the warranty. If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge The warranty do not cover the following;
Battery, case, crystal, strap, or bracelet
Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
Repairs if the watch was not originally purchased from an authorized Fade Accessories retailer
Accepted payment methods are PayPal, Visa, MasterCard, American Express and Klarna.
You can contact us through our live chat or contact page! We will be happy to assist you.